Shipping policy

Please Note: shipping costs are non-refundable, even on approved exchanges.

For the time being we only accept and ship retail consumer orders within the United States.

Orders over $49 (excluding tax) qualify for FREE standard shipping within the United States.

Orders placed on our website typically ship within 2 business days. We ship from Meridian, Idaho. When calculating delivery dates, please keep this in mind, and allow for an additional 2 days on top of carrier estimates. All shipping estimates are calculated in business days (Monday-Friday). We do not process orders on weekends or major holidays.

You will receive automated emails from us when your order ships which will include tracking information. If you have questions or concerns about your package after it has shipped, including delays or lack of tracking updates, please contact the shipping carrier with your tracking information.

Genius Plus cannot be held responsible or liable for lost or missing packages if the delivery status from the carrier is marked "Delivered." Any delivery issues arising after we have shipped your order must be resolved between you and the shipping carrier. Genius Plus is not responsible for any and all costs associated with erroneous and incorrect address submissions inputted by the user.