Refund policy
Returns
We do not accept returns on Genius Plus products. Unopened product may be exchanged for a different product. See details below.
Exchanges
If you would like to exchange an item, send us an email at sales@geniusplus.com. Once your exchange has been approved, you’ll need to ship the item back to us. See details below.
Shipping
To return your product, you should mail your product to: 390 E Corporate Dr , STE 114, Meridian, ID 83642, United States.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. If you do not, and your return package is lost by the carrier, we cannot be held responsible.